FAQ

1 – How to book?
2 – How can I pay?
3 – Are the hikes accompanied?
4 – What is understood?
5 – When can we leave?
6 – When should I book?
7 – What documents are provided for the hike?
8 – What to bring for the hike?
9 – Can I modify the hike? Add or delete steps? Request another range of hotels?
10 – Can I go alone?
11 – What is the difference in price between “double room”, “single room” and solitary hikers?
12 – How does it work for meals?
13 – I would like to take out hiking insurance, do you have any?
14 – I have booked a hike, how is it going next?
15 – I have questions about a hike, how can I contact you?

1 – How to book?

You can book in three different ways:

– Via our online registration form, select a hike, click on “book” and go to your shopping cart. Fill in the registration form and validate your order. We will contact you within 72 hours to confirm your reservation.
– By telephone

72 hours at the latest after receipt of your registration form you will receive a confirmation and a payment link for the payment .

2 – How can I pay?

Regulations can be made:

– By credit card. You will receive a secure payment link from our bank after confirming that your reservation has been received.
– By bank transfer, please specify in the “notes” on your registration form that you wish to pay by this means.

3 – Are the hikes accompanied?

Our hikes are done in complete freedom. You will have no constraints related to a group or visits with an escort. Our hikes are adapted to your desires, your level of fitness, your experience (site already visited that you wish to avoid, or on the contrary break of several days in a place to explore further the splendours of our beautiful country: it is you who decide!)
But because you are not accompanied, we provide you with a detailed, tailor-made road book, as well as maps and guides that will serve you throughout your journey.

4 – What is understood?

Luggage transport between stops, documents (IGN map / guides / logbooks etc.), nights and breakfasts as well as taxi transfers detailed in the descriptive sheet that you can find on the page of each trip.
Depending on the hikes, dinners are also included.

5 – What period can we leave?

Hikes are available from the end of March to the end of October. Most hotels close during the winter season.

6 – When should I book?

We advise you to book as soon as possible. Some places are very popular, the sooner you book, the more we can guarantee you the best hotel rooms and the best tables.
With some exceptions, we do not take reservations within 2 weeks of the departure date. This does not give us enough time to offer you a hike in the best conditions. For this, please contact us.

7 – What documents are provided for the hike and when will I receive them?

We will provide you with:

– The guides and IGN maps essential for the smooth running of your hike
– A personal and detailed logbook with all the necessary information (hotels, taxis if transfers, topography, information on the places crossed etc.)
– A “passport” card allowing you to identify yourself to our partners
– Labels for your luggage
– An invoice
– An emergency number where you can contact us 24 hours a day, 7 days a week.

These documents will be sent directly to the first hotel. We will send you information about fifteen days before departure to reach the first hotel.

8 – What to bring for the hike?

Have good walking shoes, such as mid-mountain shoes (you won’t make glaciers!) with a fairly stiff, well-serrated sole, that hold your ankle well. Buy them in sports shops where you will be well advised a month or two before you leave. Above all, you must be comfortable in them, like in slippers. If they are new, “break them” before you leave by walking with them as often as possible; this can save you some pain and blisters! Also remember to bring special socks for walking.
We indicate for each hike a level of difficulty according to the difference in altitude, the length of the stages… when you hike with several people, take the shape of the lowest to choose the difficulty of your hike.

For those who are approaching the mountain, a telescopic stick can be a valuable addition that will help you climb (by pushing on your arms) and will reassure you in the descents or delicate passages.
Always bring a good sweater, a rain jacket and a cap to protect your head and neck from the sun!
You will accommodate all this in a backpack type daily walk from 30 to 40

9 – Can I modify the hike? Add or delete steps? Request another range of hotels?

Our hikes are in your image. If a hike is suitable for you but you want to modify it in any way, we will be happy (if possible) to adapt it for you.
To do this, please send us an e-mail to info@sentiersdefrance.com with your request, we will send you a proposal as soon as possible. Or contact us on +33 02 47 41 67 07 (from 10am to 7pm Monday to Saturday).

10 – Can I go alone?

For obvious safety reasons, we recommend that you leave for at least two people, although our tours do not present any major difficulties; we do of course welcome solo sailors, but they will have to pay an additional fee, due in particular to the extra cost of a single room and the non-sharing of taxi fares. Please contact us for more information.

11 – What is the price difference between “double room”, “twin room or twin beds”, “single room” and “solitary hikers”?

– A double room is a room with a double bed for two people

– A twin or Twin room is a room with two separate single beds. The price is the same as for a double room. Please specify on the registration form that you want two separate beds

– A single or single room is a room for one person. If three of you go and two people share a double room and one person is alone in a room, the single person will pay the price of a single room.

– Finally, people leaving alone will have to pay the “solitary hikers” price. This is higher because an additional price is applied, due in particular to the extra cost of a single room and the fact that the cost of taxis is not shared.

12 – How does it work for meals?

Discovering a French region also means discovering its cuisine, a French art par excellence.
One of the most important criteria for selecting establishments was the quality of the table and to let you choose your restaurant when possible.

We therefore offer two types of packages:

– The night and breakfast formula when you stay in cities where there are several good restaurants not very far from the hotel. You will find a list of these good restaurants in the logbook.
– The formula dinner, night and breakfast. Don’t worry, at dinner you will not have the simple, traditional menu that the hoteliers offer, most of the time, as part of their formula ½ pension but a fine and delicate menu in which you can choose the regional dishes or specialities of the chef that you want, generally the menu of the region or equivalent for classic hikes, gourmet menu or gastronomic for luxury walks

Lunch is not included in our services.
At your request, the hotelier can prepare picnic baskets for you (at your expense). You can always shop at local shops and buy what you want or stop at a small restaurant on the way (indicated in the logbook).

13 – I have booked a hike, how is it going next?

72 hours at the latest after receipt of your registration form, we will confirm your reservation by e-mail. If you have no answer after this time, please check your spam or contact us on 02 47 41 67 07. Once all hotels have been booked, we will send you a contract, which you can sign and send back to us by e-mail, post or fax.
We inform you that hotel room reservations are only made after receipt of the deposit by Sentiers de France.
We will contact you if we encounter any difficulties in our reservations with hotel operators in order to find a satisfactory solution together.

Last minute registration
For registrations less than one month before departure, you will be asked to pay only by credit card and an additional fee of 40 euros per file for participation in the cost of sending documents.

15 – I have questions about a hike, how can I contact you?

You can contact us by email at info@sentiersdefrance.com
Or by phone at +33 02 47 41 41 67 07. We remain at your disposal from Monday to Saturday, from 10am to 7pm.